There are three ways to reach us, and all of them get to the same senior strategist. Call or text (604) 632-4959, or email Ali@Sedighi.ca. Office hours are Mon–Fri 9–6 Pacific. We usually reply within one business day, often the same afternoon. In Ontario and Quebec those hours run from noon to 9 p.m. Eastern, and in Halifax from 1 p.m. to 10 p.m. local time.
What happens next
Tell us the basics
Business, city, website and the problem to solve.
We review it
We look at your site and local search results first.
We talk it through
A senior strategist calls you back with specifics.
Which channel to use
Pick the channel that fits your day. Each one works for starting the trial.
- Call if you want to talk it through now. It is the quickest way to get a sense of whether the service suits you.
- Text if you are on a job site or between calls. Send your company name and town, and we will pick it up from there.
- Email if you want to send detail: your website address, the towns you serve, or notes about a past agency. It gives us something to read before we speak.
There is no booking system or online form. A real person answers or replies.
What to include in your first message
The more of these we have, the more useful the first conversation will be. None of it is required.
- Your company name and website, if you have one.
- The towns or regions you serve, and how far you will drive for a job.
- The jobs you want more of, such as furnace replacements, heat pumps, boilers, AC or maintenance plans.
- Your rough job values: the average ticket for a service call and for a replacement.
- Where calls come from today: referrals, Google, an existing agency, word of mouth.
- Anything that went wrong before, if you have worked with an agency. It tells us what to check first.
Please don't send passwords by email or text. If we need access to an account during the trial, we will walk you through granting it safely from your side.
What happens after you get in touch
The path from first message to a working service is the same for everyone.
| Step | What happens | Typical timing |
|---|---|---|
| 1 | We reply and arrange a short first call | Usually within one business day |
| 2 | First call: your services, job values, area and season | 20–30 minutes |
| 3 | The 7-day free trial runs | Seven days |
| 4 | Walk-through of findings and a recommended plan | 30–40 minutes |
| 5 | If you go ahead, onboarding starts | The following week |
You can stop at any step. Nothing is charged until you approve a plan in writing, and you keep the trial findings either way.
Before you call, a quick self-check
These five questions help you get more from the first call. If you can answer most of them, we can talk about specifics rather than generalities.
- Who controls your domain name, and could you log in today?
- Is your Google Business Profile in your company's name, and does it show the right service area?
- Can you tell which calls last month came from Google and which came from referrals?
- Which month is your busiest, and which is your slowest?
- What would one extra replacement a week be worth to you in gross profit?
If several answers are "I don't know", that is normal and exactly what the trial is for. Our onboarding checklist explains each item in more depth.
Working with us from anywhere in Canada
We are headquartered in Vancouver and serve HVAC owners in every province and territory. Talk it through with us on a video call, in person, or by phone, text and email. Because we are a marketing service and not a contractor, we never come to your customers' homes either. The areas page shows how the service is adjusted region by region.
If you would like to read more before getting in touch, start with the pricing page or the FAQ.
Frequently asked questions
Who will I talk to?
A senior strategist who works on the service, not a call centre or a junior sales rep. If your question is about strategy or a past agency experience, you can ask for Ali Sedighi directly.
Can I text instead of calling?
Yes. Text (604) 632-4959 with your company name and the town you work in, and we will reply by text or call back, whichever you prefer.
Do I need to prepare anything before the first call?
No, but it helps to know your average job value for your main services and roughly how many calls you get in a busy month. Those two numbers shape most of the first conversation.
Is there a cost to talk to you?
No. The first conversation and the 7-day trial are both free, and the trial needs no credit card.